Your privacy matters

1. About this policy

This Privacy Policy applies when you use the Aegean, made easy website, the Aegean, made easy app for iPhone and Android, the trip planner, account area or contact us. Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply, we handle personal information in accordance with those requirements.

2. Information we may collect

Depending on how you use the website or app, we may collect:

• Account information, such as your account identifier, email address and display name supplied by your sign-in provider (such as Google or Apple). If you use Sign in with Apple and choose to hide your email, we receive a private relay address from Apple instead.
• Saved-trip information, including trip titles, selected islands, starting and finishing points, travel month, trip length and generated route information.
• Contact information and the content of messages you send to us.
• Photo-submission information, such as images, captions, location details, credit preferences and permission to share them.
• Technical information that our hosting, security or service providers may receive, such as IP address, browser or device type, timestamps and diagnostic logs.

We do not ask you to provide sensitive information through the planner.

3. How we collect information

We collect information directly from you when you sign in, save or edit a trip, contact us or submit a photo. We may also receive limited account information from your chosen sign-in provider and technical information automatically when the website or app is used. The app does not track you across other companies' apps or websites, and it does not show advertising.

4. How we use information

We use information to provide and operate the planner, authenticate accounts, save and display trips, respond to enquiries, review submitted photos, maintain security, diagnose technical problems, improve reliability and comply with legal obligations.

If you choose to receive news and offers, we store your email address, signup source, consent wording and consent date to send occasional updates from Aegean, made easy. Signing up is optional and is not required to use the planner or create an account. You can unsubscribe using the link in an email or contact hello@aegeanmadeeasy.com. We keep an unsubscribe record so you are not added again accidentally.

We do not sell or rent your personal information.

5. Browser storage and essential technologies

The planner may use cookies, session technologies or local browser storage to keep you signed in, remember planner selections, retain an unsaved draft or support essential website functions. Information kept only in your browser remains on that device unless you clear it or your browser removes it.

6. When information may be shared

We may share information with trusted service providers that support website hosting, authentication, data storage, security and technical operations. These providers may use information only to provide their services to us and are subject to their own privacy and security obligations.

We may also disclose information where required by law, to protect the safety or rights of users or others, as part of a business transfer, or with your consent. If you choose to share a photo for our social pages, we will confirm permission and credit details before publishing it.

7. Overseas processing

Some service providers may store or process information outside Australia, including in the United States and other countries where they operate. Privacy protections in those locations may differ from Australian law. Where applicable, we take reasonable steps in relation to overseas handling of personal information.

8. How long we keep information

We keep personal information only for as long as reasonably needed for the purposes described in this policy, to provide your account and saved trips, or to meet legal, security and record-keeping requirements. Information may remain for a limited period in backups or technical logs after deletion.

9. Security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No website or online storage method can be guaranteed to be completely secure.

If a data breach occurs, we will assess and respond to it and, where required by law, notify affected individuals and the Office of the Australian Information Commissioner.

10. Your choices and rights

You may view and manage saved trips through your account and delete your planner data using the available account controls. In the app you can delete your whole account and saved trips from the Account screen. You can also request account deletion at aegeanmadeeasy.com/delete-account.

You may also ask us to access, correct or delete personal information we hold about you by emailing us. We may need to verify your identity before completing a request.

11. Third-party links and social media

The website may link to booking providers, transport operators and social-media platforms. Those third parties handle information under their own privacy policies, and we are not responsible for their privacy practices.

12. Changes to this policy

We may update this Privacy Policy when our services or legal obligations change. The latest version will appear on this page with the date it was last updated.